Guide
Shipping & Payment
Here's how your order reaches you, along with shipping fees and payment methods.
- Shipping fee
- A flat ¥600 (tax included) nationwide. Free on orders of ¥6,000 or more.
- Time to ship
- Each order is roasted fresh, so it ships within 2–3 business days of being placed.
- Delivery method
- Shipped via Japan Post (Click Post) and delivered to your mailbox.
- Payment methods
- Credit card, PayPay, convenience-store payment, or bank transfer (via Stripe). Card and PayPay are charged at checkout; konbini and bank-transfer orders ship after payment is confirmed.
- Returns & exchanges
- As coffee is a food product, we can only accept returns or exchanges for defective items, shipping damage, or incorrect orders. Please contact us within 7 days of delivery for defective items.
- Receipts
- If you need a receipt, please contact us by email.